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Privacy policy

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find his contact details in the Impressum of this website.
How do we collect your data?
On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. General notes and obligatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible office

The responsible body for data processing on this website is:
VGT-DYKO GmbH
Grossalmeroder Str. 18
37247 Grossalmerode

Represented by:
Managing Director: Claus Siemon

Telefon: +49 (0) 5604 934 0
Telefax: +49 (0) 5604 934 225
E-Mail: info@vgt-dyko.com

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the data subject has a right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Fachthemen/Datenschutzpraxis/datenschutzpraxis_node.html

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the Impressum.

Objection to advertising mails

The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Data collection on our website

Cookies

The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.
The basis for data processing is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact request

If you wish to contact one of our employees via our "Contacts" page, your standard e-mail program will automatically open with a pre-filled contact address.
The data transmitted by you in this e-mail will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. Internally, this data is only passed on if this is necessary for the fulfillment of our operational tasks. Data will not be passed on to third parties without prior consent.
The processing of the data transmitted by you to us through your e-mail is therefore based exclusively on your consent (Art. 6 para. 1, lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The points listed in this paragraph also apply if you make initial contact with us by telephone.
More detailed information on the processing of your data when making inquiries to us can be found in section 4 of this privacy policy.

4. Data collection through inquiry

Contact request

If you contact us using our general public contact information, e.g. via a telephone directory, the contact information you provide will be stored by us for the purpose of processing your inquiry.
In the case of a general inquiry that is not aimed at the purchase of our products, this is done exclusively on the basis of your consent (Art. 6 para. 1, lit. a DSGVO).
For all inquiries aimed at the purchase, delivery, return or other interest in our products, a customer account will be created for you with us. The creation of this customer account takes place with the first request on your part. Personal data that will be stored in your customer account are: Name, e-mail address and telephone number, address, as well as names and contact details of possible further contact persons. When you first contact us via our e-mail address info@vgt-dyko.com, each of our office staff has access to your data.
In order to fulfill our operational tasks, this data will be passed on to a sales representative who will be responsible for you from then on. An additional transfer of your data within our company will only take place if this is absolutely necessary to fulfill your inquiry or an order.
The basis for this processing of your data is exclusively the legitimate interest on our part to ensure you a smooth order processing for the runningeden and all future orders (Art. 6 para. 1, lit. f DSGVO).
Your customer account is created with us for an unlimited period of time. You have the possibility at any time to receive information about all personal data stored in your customer account and also the right to correct or delete this data.